Many users face the Video_TDR_Failure (atikmpag.sys) error in their Windows 10 systems. The most prominent causes for this error are corrupted, faulty, and outdated graphic drivers. You can try the below-mentioned methods to fix the “Video_TDR_Failure” error in your system.
How to Fix Atikmpag.sys in Windows 10
The full form of the TDR in the error message stands for “Timeout”, “Detection,” and “Recovery” components. Further, if your system runs an AMD graphics card, then the “atikmpag.sys” file is responsible for this error. Most users face this error when their system completes an automatic Windows update process. The process causes the system to install incompatible driver downloads. Follow the most suitable method mentioned below to fix the error in your system.
Method #1 Update AMD Graphic Card Driver
The simplest solution to the problem is to update the drivers to the latest version. Follow the below-mentioned steps to update the AMD graphic card driver on your system.
Step 1: Firstly, open the run dialog box by pressing the Windows + R key. You need to type “devmgmt.msc” in the box to open the “Device Manager” tab. You can also open the device manager from the control panel.
Step 2: The next step is to click on the “display adapter” option. This will expand a list that will show the AMD card.
Step 3: Further, right-click on the card and choose the “Update driver software” option.
Step 4: Next, choose the automatic search option for the driver software and wait for some time.
Step 5: The final step is to update the driver software if updates are present. Otherwise, the latest drivers are installed on your system.
Step 6: Instead of an automatic search for drivers like in Step 4, you can choose from a driver from your system. Click on the option and select the driver location on your computer.
Step 7: The final step is to restart your system to apply the changes.
Method #2 Re-install the Driver in Safe Mode
If the above method does not work, try to install the driver in safe mode. Follow the below-mentioned steps to boot your system in Safe mode.
Step 1: The first step is to open the Run dialog box by pressing “Windows + R key”. You need to type “msconfig” in the box. This is to open the system configuration options.
Step 2: Next step is to navigate to the boot tab. It is on the right side of the General tab.
Step 3: The final step is to tick the “Safe boot” option under the “Boot options” section. Click on the Apply and then OK button. When you restart the system, it will boot into “Safe mode”.
After booting your system into Safe mode, follow the steps below to re-install the graphics drivers.
Step 1: Firstly, open the device manager. Click on the option “Display Adapters”.
Step 2: Next, find the AMD graphic card from the menu and right-click on it. Click on the “Uninstall” option from the menu. Confirm your action by clicking OK on the confirmation dialog box.
Step 3: Finally, restart your system in normal mode and install the latest drivers from the official website.
Method #3 Install Old version of the driver
You can always try to install an older version of the drivers to fix the error. Follow the below-mentioned steps to install the old version of driver software.
Step 1: The first step is to open the “Device Manager”. You can do this by typing “devmgmt.msc” in the Run dialog box. The shortcut to open the run dialog box is the “Windows + R” key.
Step 2: Next, click on the “Display Adapter” option to expand the list. Find the AMD driver from the list and right-click on it. Choose the “Update Driver” option from the menu.
Step 3: Further, you need to select the driver software from your system. Click on the option browse my computer to choose the location of the driver software.
Step 4: The final step is to enter the location of the driver software and click Next. Finish the whole installation process to apply the changes.
Check if the error gets fixed by rebooting your system.
Method #4 Rename atikmpag.sys or atikmdag.sys file
Renaming the “atikmpag.sys” file causing the error can be a solution to the problem. Follow the below-mentioned steps to rename the file on your system.
Step 1: The first step is to open the location: “C:\Windows\System32\drivers.”
Step 2: Next, navigate and select the file “atikmpag.sys” from the list. You are required to rename the file to “atikmpag.sys.old”.
Step 3: Further, find the “atikmpag.sy_” file in the C:\ATI directory. Make a copy of this file on your desktop.
Step 4: The next step is to open the command prompt as an admin. Type “cmd” in the Run dialog box and press “ctrl + shift + enter” top open it as an admin.
Step 5: Further, enter the command in the prompt: “chdir C:\Users\[Your Username]\desktop
expand.exe atikmdag.sy_ atikmpag.sys”.
Step 6: Finally, copy the file “atikmpag.sys” present on the desktop to the directory “C:\Windows\System32\Drivers”.
Check if the atikmpag.sys error gets fixed by restarting the system.
Method #5 Clean Reinstall Graphics Driver
Step 1: The first step is to download “Display Driver Uninstaller” in your system.
Step 2: Next, run the application and select the option “Clean and Restart”.
Step 3: Further, once the process is complete, the system will reboot for the changes to take place.
Step 4: Next, open the “device manager” by entering “devmgmt.msc” in the Run dialog box. The shortcut to open the run dialog box press the Windows + R key.
Step 5: Click on the tab “Action” located at the top of the device manager screen. Select the option scan for hardware changes from the menu.
Step 6: Finally, your system will install the latest automatically.
Method #6 Disable Intel HD Graphics driver
If the above methods do not work, you can try to fix the error by disabling the Intel HD graphics. Follow the below-mentioned steps to disable the Intel HD graphics.
Step 1: The first step is to open the run dialog box. Press the “Windows + R” key and enter “devmgmt.msc” in the box. This will open the device manager on your screen.
Step 2: Next, click on the “Display adapters” to expand the list. You need to right-click on the Intel HD Graphics present in the list.
Step 3: The final step is to select the option “Disable device”. Restart your system to apply the changes.
Check if the “Video_TDR_Failure” error gets resolved or not.
Conclusion
The main reason for the “Video_TDR_Failure” error is faulty, corrupted, and outdated graphic drivers. The “atikmpag.sys” file causes the error in the system running the AMD graphics card. Most users can fix the error by updating and re-installing the driver software. The above methods will definitely help you fix the error in your system.
